Privacy

Privacy

Last Updated: November 5, 2025

Duarte & Quattroqui LLC ("we," "our," or "us") operates the Clikan mobile application (the "App"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our App.

1. Information We Collect

1.1 Personal Information

We collect the following types of personal information:

  • Account Information: Email address, username, display name, profile picture, and bio

  • Authentication Data: Sign-in credentials through Apple Sign-In or email authentication

  • Location Data: Precise location information to discover nearby collectibles and enable location-based features

  • Photos and Camera: Images you capture at collectible locations

  • User-Generated Content: Captures, comments, likes, follows, and custom lists you create

1.2 Automatically Collected Information

When you use the App, we automatically collect:

  • Usage Data: App interactions, features used, and time spent in the App

  • Device Information: Device type, operating system, unique device identifiers

  • Session Data: Error logs, crash reports, and session recordings for debugging and improvement purposes

  • Purchase Data: Subscription and payment information through in-app purchases

1.3 Cookies and Similar Technologies

We use analytics and session replay technologies to improve app performance and user experience.

2. How We Use Your Information

We use the collected information for:

  • Core Functionality: Enabling location-based collectible discovery, user authentication, and social features

  • Personalization: Customizing your experience based on your preferences and activity

  • Communication: Sending notifications about app updates, new features, and community activity

  • Analytics: Understanding app usage patterns and improving performance

  • Support: Responding to your requests and providing customer service

  • Security: Detecting and preventing fraud, abuse, and security incidents

  • Legal Compliance: Meeting legal obligations and enforcing our Terms of Service

3. Third-Party Services

We use the following third-party services that may collect your information:

3.1 Essential Services

  • Supabase: Database hosting, authentication, and file storage

  • Mapbox: Map rendering and location services

  • RevenueCat: In-app purchase processing and subscription management

  • Apple: Apple Sign-In authentication

3.2 Analytics and Monitoring

  • LogRocket: Session replay, error tracking, and performance monitoring

Each third-party service has its own privacy policy governing how they use your information.

4. Data Sharing and Disclosure

We do not sell your personal information. We may share your information in the following circumstances:

  • With Your Consent: When you explicitly authorize us to share specific information

  • Service Providers: With third-party vendors who provide services on our behalf

  • Legal Obligations: When required by law, regulation, legal process, or governmental request

  • Business Transfers: In connection with a merger, acquisition, or sale of assets

  • Safety and Security: To protect the rights, property, or safety of our users or the public

5. Your Privacy Rights

Depending on your location, you may have the following rights:

5.1 General Rights

  • Access: Request a copy of your personal data

  • Correction: Update or correct inaccurate information

  • Deletion: Request deletion of your account and associated data

  • Portability: Receive your data in a machine-readable format

  • Objection: Object to certain processing of your information

  • Restriction: Request limitation of how we use your data

5.2 Location Data Controls

You can control location access through:

  • Device-level permissions in iOS Settings

  • In-app privacy settings under Settings > Privacy

5.3 Marketing Communications

You can opt out of promotional communications through:

  • App notification settings

  • Account settings within the App

  • Email unsubscribe links

6. Data Security

We implement industry-standard security measures to protect your information:

  • Encryption: Data is encrypted in transit using SSL/TLS and at rest

  • Access Controls: Limited access to personal information on a need-to-know basis

  • Regular Audits: Security assessments and vulnerability testing

  • Secure Infrastructure: Hosted on SOC 2 compliant platforms

However, no method of transmission over the internet is 100% secure. We cannot guarantee absolute security.

7. Data Retention

We retain your information for as long as necessary to:

  • Provide our services

  • Comply with legal obligations

  • Resolve disputes

  • Enforce our agreements

When you delete your account, we will delete or anonymize your personal information within 30 days, except where retention is required by law.

8. Children's Privacy

Clikan is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you believe we have collected information from a child under 13, please contact us immediately at privacy@clikan.com.

9. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place for international transfers in compliance with applicable laws.

10. California Privacy Rights (CCPA)

California residents have additional rights under the California Consumer Privacy Act:

  • Right to know what personal information is collected

  • Right to know if personal information is sold or disclosed

  • Right to opt-out of the sale of personal information (we do not sell your information)

  • Right to deletion

  • Right to non-discrimination for exercising privacy rights

To exercise these rights, contact us at privacy@clikan.com.

11. European Privacy Rights (GDPR)

European Economic Area (EEA) residents have rights under the General Data Protection Regulation:

  • Legal Basis: We process your data based on consent, contract performance, legal obligations, and legitimate interests

  • Data Protection Officer: For GDPR-related inquiries, contact privacy@clikan.com

  • Right to Lodge a Complaint: You may file a complaint with your local supervisory authority

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by:

  • Posting the new Privacy Policy in the App

  • Updating the "Last Updated" date

  • Sending an in-app notification or email for significant changes

Your continued use of the App after changes constitutes acceptance of the updated policy.

13. Contact Us

For privacy-related questions, concerns, or requests, please contact us:

Duarte & Quattroqui LLC
Email: privacy@clikan.com
Address: Newark, Delaware, United States

For data access, correction, or deletion requests, please email clikanapp@gmail.com with:

  • Subject line: "Privacy Request"

  • Your registered email address

  • Detailed description of your request

We will respond to your request within 30 days.

App Store Privacy Summary

For quick reference, here's what data we collect:

Data Linked to You:

  • Contact Information (email, name)

  • User Content (photos, comments, likes)

  • Identifiers (user ID, device ID)

  • Location (precise location)

  • Purchases (subscription data)

  • Usage Data (app interactions)

Data Used to Track You:

  • Analytics identifiers for session replay and error tracking

Data Not Collected:

  • Browsing History

  • Financial Information (payment processing via Apple/RevenueCat)

  • Health & Fitness Data

  • Sensitive Information

Last Updated: November 5, 2025

Duarte & Quattroqui LLC ("we," "our," or "us") operates the Clikan mobile application (the "App"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our App.

1. Information We Collect

1.1 Personal Information

We collect the following types of personal information:

  • Account Information: Email address, username, display name, profile picture, and bio

  • Authentication Data: Sign-in credentials through Apple Sign-In or email authentication

  • Location Data: Precise location information to discover nearby collectibles and enable location-based features

  • Photos and Camera: Images you capture at collectible locations

  • User-Generated Content: Captures, comments, likes, follows, and custom lists you create

1.2 Automatically Collected Information

When you use the App, we automatically collect:

  • Usage Data: App interactions, features used, and time spent in the App

  • Device Information: Device type, operating system, unique device identifiers

  • Session Data: Error logs, crash reports, and session recordings for debugging and improvement purposes

  • Purchase Data: Subscription and payment information through in-app purchases

1.3 Cookies and Similar Technologies

We use analytics and session replay technologies to improve app performance and user experience.

2. How We Use Your Information

We use the collected information for:

  • Core Functionality: Enabling location-based collectible discovery, user authentication, and social features

  • Personalization: Customizing your experience based on your preferences and activity

  • Communication: Sending notifications about app updates, new features, and community activity

  • Analytics: Understanding app usage patterns and improving performance

  • Support: Responding to your requests and providing customer service

  • Security: Detecting and preventing fraud, abuse, and security incidents

  • Legal Compliance: Meeting legal obligations and enforcing our Terms of Service

3. Third-Party Services

We use the following third-party services that may collect your information:

3.1 Essential Services

  • Supabase: Database hosting, authentication, and file storage

  • Mapbox: Map rendering and location services

  • RevenueCat: In-app purchase processing and subscription management

  • Apple: Apple Sign-In authentication

3.2 Analytics and Monitoring

  • LogRocket: Session replay, error tracking, and performance monitoring

Each third-party service has its own privacy policy governing how they use your information.

4. Data Sharing and Disclosure

We do not sell your personal information. We may share your information in the following circumstances:

  • With Your Consent: When you explicitly authorize us to share specific information

  • Service Providers: With third-party vendors who provide services on our behalf

  • Legal Obligations: When required by law, regulation, legal process, or governmental request

  • Business Transfers: In connection with a merger, acquisition, or sale of assets

  • Safety and Security: To protect the rights, property, or safety of our users or the public

5. Your Privacy Rights

Depending on your location, you may have the following rights:

5.1 General Rights

  • Access: Request a copy of your personal data

  • Correction: Update or correct inaccurate information

  • Deletion: Request deletion of your account and associated data

  • Portability: Receive your data in a machine-readable format

  • Objection: Object to certain processing of your information

  • Restriction: Request limitation of how we use your data

5.2 Location Data Controls

You can control location access through:

  • Device-level permissions in iOS Settings

  • In-app privacy settings under Settings > Privacy

5.3 Marketing Communications

You can opt out of promotional communications through:

  • App notification settings

  • Account settings within the App

  • Email unsubscribe links

6. Data Security

We implement industry-standard security measures to protect your information:

  • Encryption: Data is encrypted in transit using SSL/TLS and at rest

  • Access Controls: Limited access to personal information on a need-to-know basis

  • Regular Audits: Security assessments and vulnerability testing

  • Secure Infrastructure: Hosted on SOC 2 compliant platforms

However, no method of transmission over the internet is 100% secure. We cannot guarantee absolute security.

7. Data Retention

We retain your information for as long as necessary to:

  • Provide our services

  • Comply with legal obligations

  • Resolve disputes

  • Enforce our agreements

When you delete your account, we will delete or anonymize your personal information within 30 days, except where retention is required by law.

8. Children's Privacy

Clikan is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you believe we have collected information from a child under 13, please contact us immediately at privacy@clikan.com.

9. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place for international transfers in compliance with applicable laws.

10. California Privacy Rights (CCPA)

California residents have additional rights under the California Consumer Privacy Act:

  • Right to know what personal information is collected

  • Right to know if personal information is sold or disclosed

  • Right to opt-out of the sale of personal information (we do not sell your information)

  • Right to deletion

  • Right to non-discrimination for exercising privacy rights

To exercise these rights, contact us at privacy@clikan.com.

11. European Privacy Rights (GDPR)

European Economic Area (EEA) residents have rights under the General Data Protection Regulation:

  • Legal Basis: We process your data based on consent, contract performance, legal obligations, and legitimate interests

  • Data Protection Officer: For GDPR-related inquiries, contact privacy@clikan.com

  • Right to Lodge a Complaint: You may file a complaint with your local supervisory authority

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by:

  • Posting the new Privacy Policy in the App

  • Updating the "Last Updated" date

  • Sending an in-app notification or email for significant changes

Your continued use of the App after changes constitutes acceptance of the updated policy.

13. Contact Us

For privacy-related questions, concerns, or requests, please contact us:

Duarte & Quattroqui LLC
Email: privacy@clikan.com
Address: Newark, Delaware, United States

For data access, correction, or deletion requests, please email clikanapp@gmail.com with:

  • Subject line: "Privacy Request"

  • Your registered email address

  • Detailed description of your request

We will respond to your request within 30 days.

App Store Privacy Summary

For quick reference, here's what data we collect:

Data Linked to You:

  • Contact Information (email, name)

  • User Content (photos, comments, likes)

  • Identifiers (user ID, device ID)

  • Location (precise location)

  • Purchases (subscription data)

  • Usage Data (app interactions)

Data Used to Track You:

  • Analytics identifiers for session replay and error tracking

Data Not Collected:

  • Browsing History

  • Financial Information (payment processing via Apple/RevenueCat)

  • Health & Fitness Data

  • Sensitive Information

Experience cities like never before with Clikan

Experience cities like never before with Clikan